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  1. Bastian Solutions
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FAQs

FAQ

  • Updating a support request in Requests with a comment, CC, or organization
  • Tracking your support requests
  • Tracking your organization's support requests
  • New Ticketing System
  • How to Request an Account
  • Submitting Tickets
See all 14 articles

Advanced Technology

  • Why Should I Update my AutoStore System?
  • How Long do AutoStore Updates Take?
  • Why Does AutoStore Customer Console Show Disconnected?
  • Why does the AutoStore Console Showing Graceful Disconnect or Socket Error and Not Run?
  • How can I Clear an E-Stop Error on the AutoStore System?
  • What is an AVR Programmer?
See all 7 articles

Controls

  • How to Reach Bastian Support Phone Line
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