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Pre-Requisites:
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The Organization field is pre-populated based on your configuration, but can be modified in field, if necessary
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The Ticket ID field is mandatory and must be provided before initiating an upload.
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Uploading a File:
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Click the Upload button to launch the file selection dialog.
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Select the file you wish to upload.
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The application will automatically rename your file using the following format:
Organization -- Ticket ID -- {Original File Name} -
During the upload, a progress bar is displayed to indicate the transfer status in real time.
- The file is securely uploaded to a Microsoft Azure Blob secured by Bastian Solutions.
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Confirmation:
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Once the upload is complete, a confirmation message will be shown.
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The renamed file will then be stored in the designated Azure Blob Storage container.
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Usage Guidelines:
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Ensure that you provide a valid Ticket ID before attempting to upload.
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The file naming convention is used to maintain consistency and traceability of uploads.
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For any further assistance or questions regarding the upload process, please contact our support team.
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To obtain a copy of the Customer Uploader Tool, please work with your assigned Support Agent and they can provide you with a download link.