Subscribe to requests for a shared organization

As an end user, you can be a member of one organization or multiple organizations. If you're a member of a shared organization, you can see tickets for all members of that organization.

Note: A shared organization must be set up by an administrator. Please have system expert contact our support team to request this be properly configured.

To subscribe to requests for a shared organization

1. Click your profile icon on the upper-right side of any page and then click Requests.
   
2. Click the Organization Requests link on the page to see all the requests in your organizations.
   
   This link will only appear if you're a member of a shared organization.
3. Click "Follow"
   
   Note: If the Follow button is not available, you may need to ask your the Support Team to add it.
   
   

4. You will now receive notifications for new and updated request in your shared organization.